Our award-winning customer management portal

1Portal allows our partners to quote, order and manage all of their services in real time.

Fully Integrated into both our and our network partners systems, and also to our core network, 1Portal provides a seamless, automated experience, which helps to drive down costs for our partners, whilst providing a foundation upon which to increase their customer experience.

With 1Portal, you can:

  • Monitor the network with live analytics that can be shared with customers
  • Customise your offering to exactly match your customers’ needs
  • Free up time and budget by automating processes such as quoting and ordering

This means your customers can:

  • Enjoy even better customer service from your team
  • Make informed decisions based on live network analytics
  • Buy more services from you easily and quickly, through our pay-as-you-use models


Quotes provided by our API every month

Online Quoting

1Portal was first to market in 2010

MPLS quoting and ordering

1st to launch comprehensive MPLS quoting and ordering


Fully automated quoting and ordering on our network

You control your sales and service experience

You can quote, order and manage your customers’ solutions all through 1Portal, and with our smart integration to our systems, network and those networks of our partners, you can not only improve your levels customer service to your end clients, offer best value solutions and realise revenue faster.

Transparency from quote to solution

1Portal gives our Partners unparalleled visibility of the options available at a location, as well the solutions they take from us, and the services being provided across the connectivity. This reduces the time and effort involved with not only generating a quote, but also maintaining and providing support on existing services.

"Very impressed with the recent developments to 1Portal! In particular, the quoting customisation delivering both clarity and flexibility; as well as the comprehensive dashboard management across all levels of our partnership from sales through to faults. A fantastic portal to support our continued growth with V1 as the network expands!"

Alan Shraga, MD. Fidelity Group