Cloud Architect

Here at Virtual1, our mission is to be the obvious choice for business connectivity in the UK. We do this as a team by creating world class, cutting-edge infrastructure. At the heart of Virtual1 are our people, who we consider family. We acknowledge our success is driven by our people, and continually strive to be the best company to work for.

Main purpose of the Role:

The successful Cloud Architect will have the ability to design, certify and deploy a virtual server infrastructure and configure back end storage and associated connectivity. They will also have the ability to able deploy new products and services. They will act as an escalation point for the support team when dealing with complex customer faults and assist the provisioning team with the deployment of complex customer solutions.

The Cloud Architect will also be responsible for managing the strategy for the virtual infrastructure, managing VMware hosts, storage, upgrades, maintenance and the general wellbeing of the platform. Being able to plan, monitor and capacity manage for future roadmap items and upgrades is also key to this role.

Key Tasks and Accountabilities

· Work with the IT & Systems Manager and other cloud architects to develop and maintain our wholesale cloud hosting platform.

· Maintain and support the platform to maximize customer uptime and provide an excellent customer experience.

· Provide technical input and resource into projects being run by other teams.

· Create and maintain technical documentation to a detailed level of existing infrastructure.

· Ownership of Cloud Architecture escalation cases in SalesForce.

· Provide onsite resource for the deployment of new solutions and services.

· Excellent architecture expertise with in-depth understanding of cloud architecture patterns

· Provide training to internal teams where required

· Provide regular updates on projects/workloads to the IT & Systems Manager

· Work as an escalation point for 3rd line Cloud Support Engineers

· On call for Cloud Architects is required

Essential Criteria

· VMWare VCP or better

· Degree level preferred but not essential

· Excellent knowledge on one or more orchestration layers (Abiquo orchestration platform is advantageous)

· Strong knowledge of server virtualisation technologies, operating systems and common applications.

· Strong knowledge of storage technologies (SAN, NAS, Node Based Storage]

· Track record of provisioning virtualized server solutions and the associated customer services.

· Understanding of Cloud Security and client segregation

· Confident in the levels of the OSI model and how it relates to MPLS

· Good understanding of the TCP/IP stack, DHCP, DNS

· Good working knowledge of Linux

· Provisioning experience of HP hardware and VMWare software.

· Knowledge of concepts such as IOPs, RTO and server performance metrics.

· Knowledge of virtual switching technology.

· Able to demonstrate knowledge of server and virtual machine deployments in a network environment.

· Identify critical issues with ease and work towards a solution

· Process and Teamwork oriented approach with both internal and external customers

· Self-motivated; good time-keeping, and customer-value work ethic.

· Strong analytical and troubleshooting skills; gathers evidence, investigates solutions, considers implications for the business, goal-orientated

· Excellent organisational skills

· Takes pride in own solution designs and deployments to ensure the highest quality of delivery.

· Builds long-term relationships both internally and externally across different cultures

· Effectively communicates technical information to non-technical audiences.

· Establish creditability with internal and external teams using appropriate interpersonal styles and communication methods.

· Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.

· Good communication skills, both written and verbal.

· Impeccable integrity, credibility and character

Travel requirements

Travel within the UK may be required on occasion

Staff Benefits

· Pension

· Healthcare

· Death in Service

· Childcare vouchers

· 25 days holiday

· X1 Charity Day

Think that this sounds like you?

Then send your current CV, and a cover note that states the position you are applying for and why you think you are suitable