What if your platform did it all?

In a competitive IT and telecoms market, businesses need to do more than just offer a product. The entire service experience is critical with customer demands increasingly being driven by speed, ease and affordability of service—so it's up to businesses to provide exactly that.

Virtual1 goes further by giving its partners unparalleled visibility of all the connectivity and cloud options available to them, through 1Portal, as well live control of their current solutions to make changes on the fly and provide excellent customer service

Why the best service is self service

1Portal is a hub for all of our network transactions. It provides our partners with a seamless, automated service where they can:

  • Quote and order connectivity and cloud solutions quickly and simply
  • Design complete MPLS solutions, with solution export capabilities
  • Integrate with our network to make solution changes in real-time
  • Raise, track and interact with support cases via the portal and live chat

Take control of your solutions

In 1Portal you'll find our essential network monitoring tool which gives you detailed information about how your network is performing, at all times.

This lets you diagnose faults, see what services are consuming the most bandwidth, and make any network adjustments on-the-fly to get your business back up to speed, fast and keep your customers happy, always.

Transform your customer experience with our suite of API's

Our suite of APIs lets you enhance your speed of service delivery though automation to sync up your systems with ours for quoting, ordering, management and support.

This smart integration will stop time wasting in your organisation, by removing the need for human intervention and double keying. Simply, log information into one central system to get quotes and ordering completed faster.

With our API's you get:

  • Layer 2 and Layer 3 quoting and ordering
  • Inventory and ticket management
  • SDN Features including bandwidth upgrade, QoS & VLAN modification

Download the 1Portal brochure

Find out more about how 1Portal can support your service

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